Health, Safety & Risk Management

At Authentica, your well-being is our top priority. We are committed to providing a safe and supportive environment for all students throughout their study abroad experience.​

🛡️ Comprehensive Safety Measures

  • Pre-Departure Preparation: Before your journey begins, we provide detailed information on health and safety protocols, cultural norms, and emergency procedures specific to your destination.​
  • On-Site Orientation: Upon arrival, students participate in mandatory orientation sessions covering local safety guidelines, healthcare access, and emergency contacts.​
  • 24/7 Support: Our dedicated on-site staff are available around the clock to assist with any health or safety concerns.​

🏥 Health Services & Insurance

  • International Health Insurance: All students are enrolled in a comprehensive international health insurance plan, covering medical emergencies, mental health services, and more.​
  • Local Healthcare Access: We provide information on local healthcare facilities and assist students in accessing medical care when needed.​

📱 Emergency Communication

  • Emergency Contacts: We supply a list of essential contacts, including local emergency services and Authentica support staff, to all students.​
  • Emergency Support Lines: Authentica provides 24/7 emergency contact numbers for students to reach on-site staff while abroad. A dedicated US emergency line is also available for families and home institutions to use in urgent situations.

🌐 Risk Monitoring & Response

  • Continuous Monitoring: Our team actively monitors global health and safety developments through reputable sources such as the U.S. Department of State and the World Health Organization.​
  • Crisis Management: In the event of a crisis, we have established protocols to ensure student safety, including evacuation plans and coordination with local authorities.​

🤝 Support for Students with Specific Needs

  • Accommodations: Students requiring specific health or accessibility accommodations are encouraged to communicate their needs during the application process.​
  • Mental Health Resources: We offer access to mental health support services, including counseling and stress management resources.​

📞 Contact Us

For any questions or concerns regarding health, safety, or risk management, please reach out to our support team:​

  • Email: info@authentica.com
  • Phone: 800-414-4138

Note: This information is subject to change based on evolving health and safety guidelines. Students will be notified of any updates.